Business Solutions (CRM and Applications)
To help you stay organized, MK Design Studios develops a secure customer relationship management system to save you time and money. Our CRM system is structurally tiered so that specialists in each department of your business can access only the necessary software applications and information for their level of support. So your technicians can address technical data and support issues while your sales department can access customer data and order history.
Our secure in-house management system allows you to control the following business processes:
- Registering potential new customers to your database
- Initial quotations for orders
- Acceptance and placement of orders
- Order workflow management
- Final invoicing
- Reminders for future sales calls
For your convenience, our CRM system is Internet based so that your employees can track order statuses and access your data anywhere they have an Internet connection (including mobile phones). Our modular architecture also allows us to build your website’s CRM solution to any size.
